Welcome to theWave Support Centre

From mastering the art of water care to seamless spa inflation, our goal is to ensure your experience is nothing short of restorative. Browse our jargon-free guides and expert tips - curated to help you maintain your oasis and get back to the water faster.

Knowledge Base

Explore our comprehensive knowledge base for expert advice on water maintenance, technical troubleshooting, and product care. From chemical guides to warranty details, everything you need to enjoy your Wave experience is right here.

How to Inflate Your Spa Lid

How to Inflate Your Spa Lid

Your Wave Spa's inflatable lid is inflated separately from the spa, using the inflation hose and the Bubble button on your controller. Follow these quick steps to inflate it and keep the heat in.

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How to Connect the Heater to Your Wave Spa

How to Connect the Heater to Your Wave Spa

Setting up your Wave Spa and not sure how the heater (pump) connects to the liner? It depends on your model. Find the key connection steps for Eco-Foam, inflatable and frame spas, plus the instruction manual for your model.

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Just Set Up Your Wave Spa? Your First-Fill Checklist

Just Set Up Your Wave Spa? Your First-Fill Checklist

Just set up your new Wave Spa? Before you start heating, follow our simple first-fill checklist: fill to the right level, run the circulation cycle, fit the filters, test the RCD and set the temperature. Plus the key safety rules every new owner should know.

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Got a Question? We’re here to help.

Get instant guidance 24/7 through our virtual assistant, or reach out to our team of experts for more tailored support. Whether it's a quick fix or a deep dive into our award winning Waveflow systems, we'll get you back to relaxing in no time.

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