Welcome to theWave Support Center
Whether you’re looking to clear a tricky error code on your hot tub, need a hand with your first SUP inflation, or want to master your water chemistry, we’ve got you covered. This hub is designed to give you quick, jargon-free solutions so you can spend less time troubleshooting and more time enjoying the water.
Got A Question? Let's Get It Answered
Use our Chatbot for 24/7 instant answers to common queries, or connect with our support experts for more complex technical assistance.
Knowledge Base
Explore our comprehensive knowledge base for expert advice on water maintenance, technical troubleshooting, and product care. From chemical guides to warranty details, everything you need to enjoy your Wave experience is right here.
Experience ultimate relaxation with The Como Eco-Foam Hot Tub, a premium octagonal spa designed for 6 people. Featuring high-density PU-insulated walls, the Como is roughly 60% more energy-efficient than standard inflatable tubs, costing as little as £2 a day to run. Equipped with a powerful 90-jet bubble massage system, an integrated 1800W heater, and a tool-free setup, it’s the perfect stylish and sustainable addition to any garden or patio.
Step into luxury with The Tahoe Inflatable Hot Tub, an eco-friendly foam spa designed for maximum comfort and energy efficiency. Available in 4 and 6-person sizes, the Tahoe features a contemporary circular design with a built-in integrated heater for quieter operation and a sleeker look. With up to 110 powerful bubble jets, rapid 40°C heating, and a tool-free 15-minute setup, it’s the perfect high-performance retreat for any garden or patio.
Maximize your garden space with The Pacific Inflatable Hot Tub, a space-saving square spa available in 4 and 6-person capacities. Featuring a sleek integrated heater that runs 15% more quietly than external units, the Pacific offers a tool-free, 15-minute setup and heats rapidly to 40°C. Built with military-grade TriLaminate PVC and equipped with up to 130 powerful bubble jets and FrostFree™ anti-freeze technology, it’s the perfect year-round centerpiece for modern outdoor relaxation.
Experience ultimate relaxation with The Wave Aegean Inflatable Hot Tub, a premium octagonal spa designed for up to 6 people. Featuring a design-forward 8-sided shape, this spa includes an immersive 130 bubble-jet massage system and an advanced integrated heater for a sleek, space-saving profile. With 40°C rapid heating, built-in anti-freeze protection for year-round use, and a tool-free 15-minute setup, the Aegean combines modern style with high-performance hydrotherapy.
Discover the Wave Ontario 4-6 Person Hot Tub, a premium round spa featuring advanced "Drop-Stitch" technology for a rigid-wall feel with portable convenience. Equipped with an energy-efficient 1800W eco-heater, 110-130 powerful bubble jets, and built-in anti-freeze protection, the Ontario offers rapid heating up to 40°C. With a stylish herringbone finish and easy 15-minute setup, it’s the perfect all-season retreat for your garden or patio.
Experience ultimate relaxation with The Wave Atlantic Inflatable Hot Tub, a versatile round spa available in 4 and 6-person sizes. Combining a portable "drop-stitch" design with a powerful 110 or 130 bubble-jet massage system, the Atlantic offers rapid heating up to 40°C and a tool-free setup. Built from durable, weather-resistant PVC, this affordable and energy-efficient hot tub is the perfect addition to any garden or patio for year-round social soaking.
Explore further with The Tourer Inflatable SUP, a high-performance paddleboard available in 10'3" and 11'3" sizes, specifically designed for long-distance gliding and exploration. Featuring a streamlined shape for superior tracking and military-grade PVC construction for maximum rigidity, this stable iSUP is perfect for lakes, rivers, and coastal touring. The complete package includes an adjustable paddle, dual-action pump, and padded backpack, offering the perfect balance of speed, stability, and portability for your next water adventure.
Experience effortless paddling with The Cruiser Inflatable SUP, a versatile 10'9" all-round paddleboard designed for stability and performance. Perfect for beginners and intermediate riders alike, this lightweight iSUP (8kg) is ideal for lakes, rivers, and calm coastal waters. Featuring durable military-grade PVC construction and a non-slip EVA deck pad, the Cruiser comes as a complete kit with an adjustable paddle, safety leash, and carry backpack—ready for your next weekend escape or fitness session.
Introduce your little ones to water sports with The Surf Kids Inflatable Paddleboard, an 8'6" beginner iSUP specifically designed for children and teenagers. Lightweight (7kg) and easy to maneuver, this stable board helps young riders build confidence on lakes, calm rivers, and gentle coastal waters. The complete kid-friendly package includes a sized-down paddle, dual-action pump, and carry backpack, making family adventures and beach days more accessible than ever.