Welcome to theWave Support Centre
From mastering the art of water care to seamless spa inflation, our goal is to ensure your experience is nothing short of restorative. Browse our jargon-free guides and expert tips - curated to help you maintain your oasis and get back to the water faster.
Knowledge Base
Explore our comprehensive knowledge base for expert advice on water maintenance, technical troubleshooting, and product care. From chemical guides to warranty details, everything you need to enjoy your Wave experience is right here.
Your Wave Spa's inflatable lid is inflated separately from the spa, using the inflation hose and the Bubble button on your controller. Follow these quick steps to inflate it and keep the heat in.
Antarctic Ice Bath: Seams, Leaks and Repairs
Is a seam on your Antarctic Ice Bath coming unglued, or have you found a small leak? Find out when to send us photos for a warranty check, how to find a leak, and how to repair a small puncture with the kit supplied.
Which Inflation Hose Do I Need?
Not all Wave inflation hoses are the same. The right one depends on your spa model, its heater type and the year it was made. Find the correct replacement hose for your Wave Spa in seconds.
How to Connect the Heater to Your Wave Spa
Setting up your Wave Spa and not sure how the heater (pump) connects to the liner? It depends on your model. Find the key connection steps for Eco-Foam, inflatable and frame spas, plus the instruction manual for your model.
Wave Spa Error Codes: What They Mean & How to Fix Them
Seeing a code on your Wave Spa controller? Find every Wave Spa error code in one place, including FC, SL, HL, SH, FP, PE, E3/E6, E5, E9 and P0, with what each one means and a link to the step-by-step fix.
Read moreabout Wave Spa Error Codes: What They Mean & How to Fix Them
Just Set Up Your Wave Spa? Your First-Fill Checklist
Just set up your new Wave Spa? Before you start heating, follow our simple first-fill checklist: fill to the right level, run the circulation cycle, fit the filters, test the RCD and set the temperature. Plus the key safety rules every new owner should know.
Read moreabout Just Set Up Your Wave Spa? Your First-Fill Checklist
Using a Chiller or Pump with Your Antarctic Ice Bath
Want to cool your Antarctic Ice Bath electrically or keep the water circulating? The Antarctic has no built-in pump or chiller, but it's designed to connect to one. Here's how the connections work, what's included and what to look for when choosing a chiller.
Read moreabout Using a Chiller or Pump with Your Antarctic Ice Bath
Seeing an E5 (or E05) code on your Wave Spa? It's a safety warning that the heater has detected a water flow or temperature problem, usually caused by a dirty filter, low water or restricted pipes. Follow our step-by-step guide to clear it and get back to heating.
Which Filter Does My Wave Spa Use?
Not sure which replacement filter to buy? Wave Spas use two filter types: Screw-On/Threaded and Cartridge/Non-Threaded. This quick guide explains which spas use which, how to tell them apart in seconds, and where to buy the right replacement.
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