Welcome to theWave Support Centre
From mastering the art of water care to seamless SUP inflation, our goal is to ensure your experience is nothing short of restorative. Browse our jargon-free guides and expert tips - curated to help you maintain your oasis and get back to the water faster.
Knowledge Base
Explore our comprehensive knowledge base for expert advice on water maintenance, technical troubleshooting, and product care. From chemical guides to warranty details, everything you need to enjoy your Wave experience is right here.
WiFi Setup & Feature Troubleshooting: The "Smart Spa" Guide
Ever dreamed of turning on your hot tub heater while you're still stuck at the office, so it’s a perfect 40°C the moment you walk through the door? With the Wave Smart App, your phone becomes the ultimate remote control. But teaching your tub to talk to the internet isn't always plug-and-play. From WiFi 'dead zones' to the 2.4GHz trick, we’re showing you how to master your smart spa.
Covers, Liners & Insulation: Protecting Your Investment
Want to keep your electricity bill down while keeping your water piping hot? It all comes down to what’s on top—and underneath—your tub. From mastering the 'double-cover' technique to patching up those pesky pinhole leaks, we’re sharing the ultimate guide to maintaining your spa’s armor. Because a well-protected spa isn't just a cleaner spa; it’s a cheaper one to run.
Heaters & Temperature Troubleshooting: Getting the Most From Your Soak
There is nothing quite as disappointing as stepping into a hot tub only to find the water is lukewarm. If your Wave Spa heater is struggling to reach that perfect 40°C, the fix is often simpler than you think. From clearing airlocks to the 'filter-free' diagnostic test, we’re diving into everything you need to know to get the heat back into your soak.
The Ultimate Guide to Wave Spa Filter Maintenance & Water Care
Is your Wave Spa water looking a little cloudy, or have you seen the dreaded 'FC' code on your display? Don't panic! Proper filter maintenance is the secret to a long-lasting hot tub and a crystal-clear soak. In this guide, we break down exactly how to clean your cartridges, when to swap them out, and how to troubleshoot common filtration issues in under five minutes.
Master your water maintenance with the Wave Spas Hot Tub Chemical Guide. Learn how to keep your inflatable spa sparkling clean with our step-by-step instructions on using chlorine granules, pH adjusters, and alkalinity increasers. From preventing algae growth to removing foam and using 3-in-1 test strips, this comprehensive guide provides all the essential tips and safety information you need for a safe, hygienic, and relaxing soak every time.
Shop with confidence using the Wave Spas Warranty, offering up to 2 years of protection for your hot tub heater and 12 months for the liner. Our comprehensive guide explains coverage for both integrated and external heaters, accessory warranties, and our simple online claim process. Whether you purchased directly or through an official UK retailer, learn how we support your relaxation with expert troubleshooting and prompt manufacturing fault replacements.
Learn about Wave Spas' shipping and returns policy. Enjoy free next-day UK delivery on all hot tubs, a 14-day "change of mind" return period, and comprehensive warranty protection for your spa. Find details on tracking, offshore shipping, and how to report faulty items.
Elevate your outdoor living with The Wave Adriatic 6-Person Hot Tub, a premium rigid-frame spa combining a sleek black wood-effect finish with high-performance efficiency. Featuring a durable aluminium frame and a powerful 80-jet bubble massage system, the Adriatic is up to 60% more energy-efficient than traditional inflatable tubs, costing as little as £2.40 a day to run. With rapid heating to 40°C and a stylish, low-maintenance design, it’s the ultimate year-round retreat for any patio or garden.
Discover The Garda Eco-Foam Hot Tub, an ultra-efficient square spa designed for year-round outdoor relaxation. Available in 4 and 6-person sizes, its rigid PU-insulated foam walls make it up to 60% more energy-efficient than standard inflatable models, costing approximately £2 per day to run. With a rapid-heating system up to 40°C, a soothing 70 or 90-jet bubble massage, and a tool-free setup, the Garda is the ultimate eco-friendly choice for any garden or patio.
Got a Question? We’re here to help.
Get instant guidance 24/7 through our virtual assistant, or reach out to our team of experts for more tailored support. Whether it's a quick fix or a deep dive into our award winning Waveflow systems, we'll get you back to relaxing in no time.










