Welcome to theWave Support Centre
From mastering the art of water care to seamless SUP inflation, our goal is to ensure your experience is nothing short of restorative. Browse our jargon-free guides and expert tips - curated to help you maintain your oasis and get back to the water faster.
Knowledge Base
Explore our comprehensive knowledge base for expert advice on water maintenance, technical troubleshooting, and product care. From chemical guides to warranty details, everything you need to enjoy your Wave experience is right here.
Spa Liner Leaks (Air Loss or Punctures)
Is your Wave Spa losing air? This guide provides step-by-step instructions to find and fix liner leaks or punctures. Learn how to use the soapy water test to locate leaks and discover the best methods for applying repair patches or claiming a warranty replacement for your hot tub liner.
Water Dripping from Around the Heater
Is water dripping from your Wave Spa heater unit or connectors? Use this troubleshooting guide to identify common causes of hot tub leaks. Learn how to tighten filter inlets, check inflation valve caps, and inspect internal air blower connectors to keep your spa dry and running efficiently.
Water Not Clean or water is Cloudy
Is your hot tub water looking murky or smelling unpleasant? This guide explains how to fix cloudy spa water through effective filtration and chemical balancing. Learn how to inspect filters, adjust run times, and maintain crystal-clear water for your Wave Spa with our easy maintenance tips.
Got a Question? We’re here to help.
Get instant guidance 24/7 through our virtual assistant, or reach out to our team of experts for more tailored support. Whether it's a quick fix or a deep dive into our award winning Waveflow systems, we'll get you back to relaxing in no time.