Welcome to theWave Support Center
Whether you’re looking to clear a tricky error code on your hot tub, need a hand with your first SUP inflation, or want to master your water chemistry, we’ve got you covered. This hub is designed to give you quick, jargon-free solutions so you can spend less time troubleshooting and more time enjoying the water.
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Knowledge Base
Explore our comprehensive knowledge base for expert advice on water maintenance, technical troubleshooting, and product care. From chemical guides to warranty details, everything you need to enjoy your Wave experience is right here.
Seeing an FC code on your Wave Spa controller? Don't worry—it’s not a technical error, but a friendly reminder to check or change your filter. Learn how to clear the FC message, reset your spa's power, and maintain your filter system with our quick step-by-step troubleshooting guide.
Is your Wave Spa displaying the SL error code? This code typically indicates a blocked or dirty filter or a low ambient temperature causing the heater to stall. Learn how to troubleshoot the SL message, clean your filter system, and get your hot tub back to its optimal temperature with our easy-to-follow guide.
Seeing an HL error code on your spa's control panel? Don't panic, this high-temperature warning is a common safety trigger, often caused by simply unplugging the unit while it’s still in heating mode. In this quick guide, we break down exactly why this happens and provide a step-by-step reset procedure to get your water back to the perfect temperature. From cleaning your hair guards to the proper "power-down" sequence, learn how to clear the code and prevent it from returning so you can get back to relaxing.