We give all our Wave Spa's a 12 month warranty on the heating element, cover & liner.
Please note that warranty claims are subject to product assessment and testing which can take up to 2 weeks on receipt of the Spa.
Products must be used in accordance with the instructions provided and due to hygiene reasons Spa’s must be returned cleaned & dry regardless of the type of the warranty claim, failure to do this will result in a £25 cleaning charge. Please note it is also the customers responsibly to return the Spa to Wave Spas for product assessment after contacting CustomerCare@WaveSpas.com
to get a warranty authorisation number.
Failure to follow instructions provided with the Spa will void the warranty, please note that damage / rips & tears to the material are not covered however repair kits are included or available online.
for any further queries