CUSTOMER SERVICE

CUSTOMER SERVICE

We are open Monday to Friday, from 8AM until 9PM, Email us with all enquiries. We aim to respond to all enquiries within 48 hours Monday to Sunday.

Live Chat

Find our live chat on the link below:
https://wavespas.com/pages/live-chat-referral

Contact by Email

General Enquiries | Wave Direct - enquiries@wavedirect.co.uk
Warranty Claims | Wave Direct - warrantyclaims@wavedirect.co.uk
Customer Feedback | Wave Direct - customerfeedback@wavedirect.co.uk

Request a call back

To request a call from one of our agents all you need to do is submit a call back request by emailing callbackrequest@wavedirect.co.uk with the following details:

Name:
Email used to place the order:
Delivery Address:
Post Code:
Reason for requesting a call:
Any preferred time or time unavailable:

We will aim to call you in the next 48 hours but this can not be guaranteed and calls will only be made to those who submit all the information.

Please be aware this is for general advice only and not for submitting warranty claims.