Contact Us
Contact our friendly team
Live Chat
The best way to contact us to is to use our automated chat, which you can find in the bottom corner of every page on this site.
If you'd prefer to, you can email us at support@wavespas.com
Our target response time for tickets is 24 hours, Monday to Friday 9.00 - 4.30.
Returns
Products may be returned within 14 working days in the exact condition received and in the original packaging. If the spas are returned in a used / damaged condition, they will not be accepted and will be returned to sender. Each spa will be thoroughly checked prior to dispatch. Please contact support@wavespas.com before returning.
Warranty Claims
2024 Wave Spas come with a 24* month warranty on the control unit and a one year warranty on the cover and liner.
In the unlikely event that you do have issues with your Wave Spa, we will try to help you with troubleshooting in the first instance followed by repairs. If we are unsuccessful, we will move to replacing any damaged parts or the whole spa.
Press & Marketing
For all press, marketing & affiliate enquiries please contact our customer services team, we are always keen to further develop relationships with affiliate businesses so please don't hesitate to get in contact if you have any queries.
Ambassador Programme
If you want to be part of our ambassador programme, please drop an email to ambassadors@waveglobal.com with a bit about yourself and why you would like to join the programme. We would LOVE to have you on board!
Contact Us
Do you have any questions?
Our team is on hand to help with any questions you may have
Retailers & Press
Our brand has been featured in top-tier outlets like the BBC, GQ Magazine, Grazia, T3 Magazine, The Independent and The Times. Proudly partnering with leading retailers such as Amazon, Wilko, B&Q and The Range to bring a new era of relaxation straight to your doorstep.
