A commercial and strategic leader with skills extending beyond the finance function, to be a leader within the business. The ideal candidate will be a strategic thinker with strong leadership abilities, technical expertise, and a commitment to driving financial performance and process improvement. The key objective of the successful candidate is to help deliver an ambitious omnichannel growth plan, including substantial international growth, through e-commerce growth (own websites and online marketplaces) and B2B.

Responsibilities:

• Drive cash management process, providing payment approvals and overseeing cashflow forecasts. Tracking cash flow and analysing the company’s financial weaknesses and strengths, whilst proposing corrective actions.
• Responsible for generation of Management/Board reports, providing accurate balance sheet and cashflow information with insightful and accurate narrative; communicating insights clearly to the Board.
• Ensure a robust financial control environment with strong internal controls documented in policies and procedures. Challenging existing ways of working and promote continuous improvement of financial accounting and reporting systems and processes.
• Lead the month-end close process and critical analysis of overheads and balance sheet.
• Liaise with external auditors, tax advisors, and other services to ensure compliance with regulations. Overseeing US sales tax and EU VAT compliance.
• Plan and lead the year-end statutory audit process.
• Develop budgets in line with company requirements and establish departmental performance vs. budget.
• Review and advise on future acquisitions and investments.
• Establishing and maintaining good relationships with external partners, stakeholders, and investors, providing recommendations as necessary.
• Leading the senior team on long-term financial and business planning.
• Overseeing payroll, VAT, and HMRC processes.
• Improving the detail of, and enhancing the quality of management information and communicating insights clearly to the Board.

Qualifications:

• CIMA/ACA/ACCA/ICAS qualified accountant.
• Experience working with SMEs.
• Strong leadership and team management skills.
• Demonstrable financial reporting and strategic planning abilities.
• Strong technical accounting knowledge.
• Minimum of 5 years' experience in a similar role.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Excel & Xero.
• Good time management and multitasking abilities.
• Strong critical thinking and problem-solving skills.
• Experience working with ERP.
• An entrepreneurial mindset and work ethic.

Join our team and play a key role in shaping the financial future of Wave. Apply now to become our Head of Finance!

Send CV to sharon@waveglobal.com

We are seeking a highly motivated and experienced Sales Director to oversee the B2B team. As Sales Director, you will be responsible for setting and delivering the B2B growth strategy. You will maintain and expand relationships with our existing clients in the UK, US, and EU, while seeking out new partnerships. You will serve as the main point of contact for clients, ensuring their satisfaction and identifying new opportunities. This is a great opportunity for someone who is passionate about sales, highly strategic, a great leader, has excellent communication skills, and wants to make a difference.

We have an open and relaxed working environment, so aside from learning new skills and the chance at meaningful career progression, you’ll have the opportunity to showcase your abilities and have a real impact on how the company improves and develops. Reporting and working directly with one of Wave’s co-founders, you oversee everything B2B within a busy business, so a positive ‘can-do’ attitude is a must for this position. Whilst not exhaustive, the role and responsibilities are listed below.

We offer competitive compensation packages including salary, bonus, and professional development opportunities. If you are a motivated individual with a passion for sales and building strong client relationships, we would love to hear from you.

Roles and Responsibilities:

• Sales Strategy Development: Develop and implement strategic sales plans to achieve revenue targets and expand market share within the B2B segment.
• Client Relationship Management: Being the first point of contact. Cultivate and maintain strong relationships with key clients, including distributors, retailers, and other business partners, to drive sales growth and ensure customer satisfaction.
• Market Analysis: Conduct thorough market research and analysis to identify new business opportunities, emerging trends, and competitive threats within the B2B sector.
• Product Knowledge: Demonstrate in-depth knowledge of our product, features, and benefits to effectively communicate propositions and overcome customer objections.
• Sales Forecasting and Reporting: Monitor sales performance metrics, analyse data, and generate regular reports to track progress towards goals and identify areas for improvement.
• Collaboration: Collaborate cross-functionally with marketing, product development, and operations teams to align sales strategies with overall business objectives and ensure seamless execution.
• Customer Service Excellence: Champion a customer-centric approach, ensuring prompt and effective resolution of client inquiries, issues, and concerns to maintain high levels of satisfaction and loyalty.

Requirements:

• Have been successful in B2B sales leadership role for at least 5 years.
• Must have been successful in managing and selling to trade in a F2F, VC, and telephone environment.
• Excellent communication skills, both written and verbal.
• Strong negotiation abilities and proven conversion rates.
• Proficient in using Microsoft Office (Outlook, Teams, Excel, PPT), ERP, CRM software, and managing a busy mailbox.
• Demonstrated leadership skills and ability to work independently.
• Ability to analyse data and make strategic recommendations.
• Be available to arrange, manage, and attend tradeshows globally.
• Excellent time management and ability to multitask.
• Be confident, presentable, and enthusiastic when at work.

About Wave:

A company committed to pushing boundaries, enhancing the Wave brand, products, and services. Driven by non-stop innovation and dedication to product development with a long-term goal to lead globally in the portable hot tub industry. Our vision is to be the world market leader in portable hot tubs, offering a choice of high-quality products and being considered best in class.

Who Would This Role Suit:

This is a great opportunity for an ambitious sales director to join a growing company within our newly launched B2B department selling across the UK, EU, US, and Canada. As B2B sales at Wave grow, new opportunities will be available to advance within the department.

Job Type: Full Time, hybrid TBC
Salary: £60,000.00-£70,000.00 per year based on experience + bonus.

Core Values:

• Discipline: We get things done
• Responsibility: We own the problems and solve them
• Great: Know what great looks like
• Integrity: We do what we say we will
• Team: Work together, respect each other and be honest

Team Benefits:

• 28 days annual leave (including Bank Holidays)
• 1 day annual leave for your birthday
• Casual dress
• Annual leave purchase scheme
• Reward recognition
• Career opportunities
• Use of Wave products & discounts

Location:

Newcastle Upon Tyne, close to major public transport links

Contact: Daniel Luper- DM or email me daniel@waveglobal.com (No recruitment companies)

The Digital Marketing Manager plays a key role in enhancing our digital marketing and communications. You are responsible for developing and optimising the performance of our digital channels, including email, social media, and online communities, and delivering digital marketing campaigns promoting our activities, events, products and services, and thought leadership initiatives to achieve direct responses and engagement.

Key Responsibilities:

• Develop a strategy for our digital channels, including audience analysis, channel positioning and objectives, and putting effective measurement and reporting in place to ensure our channels perform and grow.
• Provide strategic, technical, and creative advice on the development of digital marketing campaigns, projects and initiatives to enhance our digital campaigns and maximise their performance.
• Develop digital marketing strategies and plans, set campaign objectives, monitor KPIs, and manage marketing budgets.
• Manage our email and social media program and curate campaign content around key topics and audiences, that engages, raises awareness, and drives direct responses, bookings, and purchases.
• Oversee the tactical delivery of the digital marketing program. Optimise digital campaigns – experimenting with A/B testing, calls to action, imagery/video, content, and messaging – to test and learn. Run digital advertising campaigns including Pay Per Click (PPC), Google Ads, and paid social media, delivered via a specialist digital agency.
• Work with the Marketing and Content Teams to improve SEO and SEM for our websites and digital platforms.
• Undertake audience segmentation, analysis, and targeting – using databases and CRM systems to build lists and target groups.
• Review and optimise marketing activity and outcomes against ROI using measurement tools including Google Analytics, social media management, and email platforms, making recommendations for change and improvement. Campaign objectives may include recruiting new members, increasing audience engagement, driving event and course registrations, product sales, and lead generation for sales teams to ensure targets are met.
• Collaborate with channel owners and content contributors across the organisation to ensure best practice, train channel users, and implement digital marketing strategies that deliver results.

About You:

We seek an enthusiastic and engaged digital marketer with creative flair and technical ability who is experienced in developing digital marketing campaigns and managing digital channels and communities.

Requirements:

• Have significant experience of digital marketing strategy and delivery including email, social media (paid and organic), digital advertising, pay per click, and websites with a good understanding of SEO and SEM strategies.
• Have experience of managing budgets, people (preferred), projects, and influencing senior leadership.
• Be highly organised, accurate, and comfortable working under pressure to meet deadlines and deliver against KPIs and targets.
• Be a confident communicator able to work both independently and collaboratively with accuracy.
• Be competent in the use of industry-standard reporting tools and platforms (Google Analytics, Power BI, email platforms, social media platforms, Canva), CMS and CRM systems.
• Have excellent copywriting and proofreading skills and attention to detail.
• Experience working in publishing, events, business services, or membership marketing, with sales teams, sponsors, and advertisers would be advantageous. A business/marketing qualification is desirable.

Please email tom@wavedirect.co.uk with your CV & examples of work you have completed previously either personally or at university.

We are looking for an experienced and dynamic Senior Ecommerce Manager to join our vibrant and growing team. This role is pivotal in driving our digital presence, optimizing our e-commerce platforms, and ensuring seamless customer experiences. The ideal candidate will be highly analytical, strategically minded, and capable of leading cross-functional teams to achieve our business goals.

Key Accountabilities:

Own Brand Website & Marketplace Management:

• Lead the operation and optimization of our e-commerce website to ensure a seamless user experience.
• Oversee website performance and implement strategies to enhance functionality and user engagement.

Digital Acquisition:

• Drive digital marketing efforts focusing on innovative strategies to attract and retain customers.
• Utilise your expertise in digital marketing to improve traffic acquisition, conversion, and sales.

Shopify Expertise:

• Ensure a positive and seamless customer experience on all marketplace platforms.
• Work with outsourced developers to maintain technical excellence and high-quality deliverables.

Online Trading Strategy:

• Identify and execute strategies to boost online trading performance.
• Collaborate with product teams to understand product potential, pricing strategies, and effective marketing approaches.

Traffic and Sales Management:

• Manage all online activities related to traffic acquisition, sales, and conversion.
• Analyse market trends and competitor activities to enhance website performance.

Data Analysis:

• Utilise data analytics tools to track key performance indicators.
• Generate insights from data to drive informed decision-making and performance improvement.

Content Development:

• Develop a content calendar and oversee website content updates, including product uploads and landing pages.
• Ensure high-quality content that drives engagement and conversions.

Performance Reporting:

• Regularly report on website and sales performance.
• Identify and implement opportunities for continuous improvement.

Marketplace Management:

• Manage and optimize our presence on online marketplaces to maximize reach and profitability.

SEO and Paid Media:

• Oversee technical and on-page SEO efforts.
• Manage and optimize paid media campaigns to drive traffic and sales.

Social Media Management:

• Develop and execute a comprehensive social media strategy to boost brand awareness and engagement.
• Create and schedule content, monitor performance, and interact with the online community.

Omni-Channel Integration:

• Ensure a seamless customer experience across all sales channels.

Integrate online and offline sales strategies to optimize the omni-channel model.

• Work closely with cross-functional teams, including marketing, sales, and logistics, to align strategies and goals.
• Collaborate with third-party partners and vendors to optimise processes and relationships.

Qualifications:

• 3-5 years operating at a similar level in online retail.
• Proven experience in driving online performance through clear strategy and execution.
• Confident user of Shopify and other CMS platforms.
• Experience in digital marketing and e-commerce (5 years preferred).
• Experience managing social media platforms and strategies.
• Experience with omni-channel retail models.

Preferred Skills:

• Strong data analysis skills, specifically related to web traffic and conversion.
• Entrepreneurial, creative, and commercial mindset.
• Expertise in website optimisation and SEO.
• Strong understanding of paid media, particularly paid search.
• Experience managing online marketplaces.
• Ability to thrive in small, close-knit teams and make quick decisions.
• Excellent written and verbal communication skills for content creation and community engagement.
• Strong understanding of omni-channel strategies and execution.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment.
• Employee discounts on company products.
• Flexible working hours and remote work options.
• Additional Buy-in Holiday Scheme
• Extra holiday for your birthday (who doesn’t love a day off on their birthday?!)
• A supportive and collaborative work environment.

How to Apply:

Interested candidates should submit their CVs to sharon@waveglobal.com

This position offers an exciting opportunity to contribute to the growth of our brand in the rapidly evolving e-commerce landscape. If you are a results-driven individual with a passion for online marketplaces, we invite you to apply and be part of our dynamic team.