How long is the warranty on the hot tub?

The hot tub has a 6 month warranty on liners (The body of the spa) and a 1 year warranty for the heating unit that controls the temperature and water flow.

What extras do I need to buy for my spa?

Your hot tub arrives with a heater unit, cover, filter, filter housing, inflation hose and ground sheet, which is everything you need to set up and inflate your hot tub. However, we advise purchasing our Pool and Spa starter kit containing all the chemicals you need to keep your hot tub water clean and safe. For added protection and insulation, we recommend using a bubble mat liner and inflatable cover. 

How much does it cost on average to run a drop-stitch hot tub?

The average cost of powering all of our heater units is £0.23 per hour.

Our Drop Stitch hot tubs take approximately 40 hours to get to maximum temperature of 40 degrees C - meaning that the total cost to reach maximum temperature is £9.20.

The average cost of bubble function is £0.35 per hour. However, the bubble function cannot be run simultaneously with the heater function, therefore we recommend sporadic use in order to retain optimal water temperature.

The cost of maintaining heat is approximately the same as the cost to heat up (£0.23 per hour), but this does differ depending on the ambient temperature. Where you are located will impact water temperature, if you frequently experience low temperatures, we would recommend insulating your tub sufficiently with our Hot Tub Covers and Bubble Mat Liners.

*Please note, these calculation are based around the average UK cost of cents per kWh. These prices will vary depending on your electricity provider. Please check for an updated price with your electrical supply company if you need to calculate more detailed usage costs.

Can I use my tub all year round?

Yes! Our tubs can sit comfortably outdoors in most weather conditions. However, to ensure the protection of your heater unit, we recommend moving your hot tub indoors when temperatures drop lower than 5 degrees C - or ensuring your heater unit is protected from the elements. 

Which filters do I need for my tub?

As you are purchasing the Wave Tub post-2020, the filters you need will be listed as the '2020 onwards filters'. Please note that these are not just an advanced version that we recommend, but a different size entirely. The pre 2020 filters, will not be compatible with your tub.