Instructions, FAQ's & Videos

ATLANTIC & PACIFIC SPA ASSEMBLY

Read Product Manual Here

Our Atlantic and Pacific inflatable tubs are designed for instant, painless inflation.
Simply unfold the hot tub over the groundsheet (you don’t want to scuff your spa on first use!), assemble your connectors before you commence with inflation and connect your inflation hose up to the heater unit/pump.

Ensure that the connectors correspond to the icons on the heater unit valves. Once you’ve inserted the hose into the air valve on the hot tub body, press the massage button on the bottom left of the control panel and within 1 minute your spa will be upright!
Further inflating to your desired firmness can be administered via the accompanying hand pump. You can now remove the inflation hose, tighten the valve and screw the cap firmly in place.

With the 3 previously inserted connector pipes, connect them to the corresponding sockets on the heater unit – they will visibly match up. Ensure your interior drain cap is closed, affix your filter and filter housing ((you will find these stored in your heater unit) to the lower suction point in the tub, smooth out the wrinkles, and you’re ready to fill!
Clip on your cover, set the temperature to max via the upwards arrow buttons on the control panel, sit back and let the pump do the hard work!

ROME & CALIFORNIA SPA ASSEMBLY

Read Rome Product Manual Here
Read California Product Manual Here

Our hi-pressure range can be inflated as simply as the Atlantic and Pacific range.

Simply unfold the hot tub over the groundsheet (you do not want to scuff your spa on first use!), assemble your connectors before you commence with inflation and connect your inflation hose up to the heater unit/pump.
You need to connect the shortest of the 3 connectors to the grey valve. Once you’ve inserted the hose into the air valve on the hot tub body, press the massage button on the bottom left of the control panel and within 1 minute your spa will be upright!

Further inflating to your desired firmness can be administered via the accompanying hand pump. You can now remove the inflation hose, tighten the value and screw the cap firmly in place.

Clip on your cover, set the temperature to max via the upwards arrow buttons on the control panel, sit back and let the pump do the hard work!

SWIFT & OSAKA RIGID FOAM SPA ASSEMBLY

Read Swift Product Manual Here
Read Osaka Product Manual Here

The Swift may look like a daunting task, but it takes no longer than our inflatable range and can be constructed in under five minutes. First off, fold out external liner (the darker rattan design) and arrange the foam pads in octagonal fashion. Ensure that the holes in the foam padding correspond to the area of the liner with black rings. Once all pads are fitted liner should stand taut and remain upright.

Now fold out the internal liner (light grey PVC) and connect the 3 connector pipes with the shorter of the 3 connected to the black valve on the spa body, proceed to connect to others to the remaining 2 valves. Place the liner inside the foam walls and align the connectors with the corresponding holes, thread them through and ensure that the translucent drainage hose is also threaded through the hole in the spa wall.

Now fold the internal liner outwards so that the rim of it flops slightly over the spa wall to meet with the external liner and the zips align. Zip around the top of the tub and affix the connectors to the corresponding valves on the heater unit, remove the suction caps and affix the filter cartridge inside the housing and onto the lower suction fixture on the internal spa wall.

Remember to plug in the internal drainage valve.
Clip on the waterproof cover, set the heater function to max and let the pump do the rest of the work!

FREQUENTLY ASKED QUESTIONS

FAQ

Solution

Where is my filter and filter housing?

The filter and filter housing are stored in the heater unit on a new spa. There is a clip that you undo and they are stored in there.

How long is the warranty on my spa?

Your hot tub has a 6 month warranty on liners (The body of the spa) and a 1 year warranty for the heating unit that controls the temperature and water flow.

Can I use my spa all year round?

Yes! As Wave inflatable hot tubs are portable, you can definitely use your spa all year round. Our soft hot tubs can sit comfortably outdoors in most weather conditions. However, to ensure your liner has a longer life span, we recommend moving your hot tub indoors when temperatures drop lower than 0°c. Our portable hot tubs are incredibly easy to set up, inflating in just 5 minutes.

Which filter do I need?

As you are purchasing the Wave Tub post-2020, the filters you need will be listed as the '2020 onwards filters'. Please note that these are not just an advanced version that we recommend, but a different size entirely. The pre 2020 filters, though cheaper, will not be compatible with your tub.

How does the filter fit?

It is really easy to fit the filter, just screw the filter connector in line with the control module just above the hot tub floor.

Is it normal that the bubbles have stopped?

The spa is designed to operate for 15 minutes and then stop for 10 minutes. Press 'Bubbles' again after this time to restart. This is designed to protect the pump from overworking and extend life of the spa.

Can the Spa be used indoors and outdoors?

Yes, it can be used indoors as well as outdoors. Please note that great care should be taken when using the product indoors in the event of accidents and the potential damage to carpet and furnishings the supplier will not be liable for any loss or damage caused by using the product indoors.

Can you use the Spa on any surface?

The positioning of your hot tub should always be considered. A Spa must be located on a flat, completely clear surface of stones and sharp objects. Placed on a level surface and consideration to a surface that has the potential to burst the vinyl base. Whilst the Spa is built from very high-quality material it can be penetrated by sharp objects causing it to lose air, water at which stage the Spa will collapse and all water will be released. Please ensure that the supporting surface area can support the total weight of the filled spa wherever placed. Whilst the Spa appears to be relatively light when inflated it becomes extremely heavy when filled with water. A 4-person Spa weighs more than 800kg and the 6-person weighs more than 1 tonne.

Is the plug ok to be left outdoors if it begins to rain?

Only a power outlet designed for outdoor use should be plugged into your Spa. Do not use any form of electrical extension leads as it may not be rated to the amp requirement.

How often do you need to change the filter?

The filter should be changed regularly to maintain water clarity. However, this depends on how often the spa is used and how dirty the water has become. The duration of your Spa filter is dictated by the time your heat/filter functions are applied. We recommend that you change your Spa filter every 168 hours (7 days) of use. The filter should be changed every 2 weeks for weekend usage only (Fri – Sun). You may clean your filter under the cold water tap from time to time. We do not recommend constant rotation and filter cleaning with hoses or jet washing due to water degradation and possible damage to the paper folds inside the filter. The most important elements regarding the ongoing maintenance of your Spa are your filter and chemical use. Both filters and chemicals can be purchased online.

How long does filling the hot tub take?

It usually takes about 60 minutes to fill the 4-person hot tub at standard household water pressure and 75 minutes to fill the 6-person hot tub.

How do you empty the Spa and how long does it take?

1. Remove the plug from the electrical mains.

2. Make sure the Spa floor drainage plug is in place.

3. Open the water outlet at the Spa's outer wall.

4. Pull out the plastic plug in the Spa floor from the outlet and the water will flow out.

5. If there is no water in the Spa and you need to drain the water in the air pipeline simply press the bubble function for 30 seconds.

6. Remove the inflation hose when drainage is complete and replace the drainage cap.

What if I puncture my Spa?

All Inflatable Hot Tubs come with waterproof PVC repair patches.

Can the heater and bubbles be used simultaneously?

No, either our heater or bubbles run separately.

What happens if I lose the keys for the cover?

Spare keys can be purchased from the Spare Parts section on the Wave Direct website.

Is the cover water-resistant?

The cover is water-resistant but not waterproof. Therefore, it will withstand a small amount of water with the cover being kept on, but over a period of time, it will eventually flow through especially at the seams. Please clear visible standing water off with a soft brush when required.

How do I apply a patch for repair?

We recommend that you apply a repair patch whilst the Spa is inflated. If the puncture is quite large you should keep the pump on whilst making the repair before applying the patch to prevent it from deflating. Before applying the repair patch please ensure the surface to repair is clean and dry. We recommend using (not supplied) Loctite super glue. Apply the glue directly to the repair patch and carefully adhere leaving it to be set for at least 30 minutes before water is refilled.

How do I pack my Spa and store it?

If you have not kept the box your Spa came in then a plastic container and lid will keep your Spa safe until you're ready to use it again. The container must be at least 700mm x 500mm x 700mm. Before packing it away please ensure your Spa is completely dry. The plastic skirt at the base of your hot tub with the water bubbles in should be given special attention. Please ensure that you store in a dry environment. Storing your Spa in humid conditions could result in mould forming on the shell of the hot tub and potentially damaging your electrics and motor that could adversely affect your warranty.

Can you use an extension lead with the Spa?

Under no condition should an extension lead be used to power the spa.